Hosting Status Report - EEJ-940271 - Server Downtime

Posted by Benge Solomon King on Saturday 24 January 2009 4:37 pm
Categories: Node Six |


Between 14:00HRS and 15:30HRS East African Time, our three servers were offline for critical security updates. Each server was off for approximately 30 minutes while the hardware nodes were rebooted after updating the servers.

Here is the notification we recieved from our server provider, which they sent out to all their clients:

From 11pm-8am CST(05:00-14:00GMT) tonight, we will be rebooting Virtuozzo hardware nodes. This is to perform a critical security update to the Virtuozzo software. Total downtime for each server is expected to be 10-30 minutes.

We do regret the short notice of this announcement. However, we feel the need to act quickly to insure the protection of your precious data. We appreciate your understanding, and apologize in advance for any inconvenience this may cause.

It’s taking a bit longer than expected, but this is what’s going on. Your server should be back up shortly, and thanks for your patience.

Please accept Node Six’s apologies for the brief time window in which your websites, blogs and services were not available, but the update was essential for the welbeing of the entire system, especially your data and services.

Thank you,

Node Six Technical Support Team

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